- Pre-orders will only be processed once the product is completed and available to ship on stated dates
- International orders: Your country's shipping destination may have customs charges. Please double-check and make sure you are comfortable with this charge from your country. Views Balcony Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
- Due to Covid-19, there have been delays in delivery services
Typical Order Processing Times
- North America: 1-5 business days after receiving the order
- International Orders: 1-5 business days after receiving the order, unless there are complications with the international destination
Once your order has been "processed", you will receive a "fulfillment" notification with your courier and tracking number. This means that your shipping label has been printed, and your order is ready to be picked up by the courier.
Due to COVID, there have sometimes been delays in couriers picking up the item, so please allow a few days for your tracking status to update.
Typical Shipping Times
North America: Pre-COVID, 3-7 days business days to be delivered. However, due to COVID, and global supply chain challenges, note that couriers have been delayed and may take longer.
- Orders over $350 will receive free shipping within Canada & USA
- Orders under $350 will be charged for shipping, shipping costs vary by item, depending on your chosen delivery method and country. The full price will be displayed at checkout
- International orders will vary depending on your chosen delivery method and country. The full price will be displayed at checkout.